Oracle Service Cloud to Eloqua – Bulk Opportunity Import using Service Cloud ROQL and OIC !!!

I have already blogged two different integration pattern between Service Cloud to Eloqua.

This first integration pattern was using Standard Object e.g. Contact object, documented in this blog

The second integration pattern was using Custom Object e.g. Degree Object, documented in this blog.

Now, in this current blog, I am going to cover another integration pattern where bulk data can be imported from Service Cloud to Eloqua using Service Cloud ROQL statement.

In both my previous blogs, data was getting exchanged real time but one transaction at a time, but in this blog data will be transmitted from Service Cloud to Eloqua in bulk for Opportunity Business Object.

Usecase:-

This could be one of useful use case wherein you run some marketing campaign recently, which resulted some of the opportunities in Service Cloud and in Marketing cloud you want to reassess campaign performance by looking opportunities data from Service Cloud. Hence, Opportunities data need to be synch with Eloqua in Bulk.

In this use case we will running scheduler integration which will trigger by its own in 10 minute interval and will first get the lists of all new and updated opportunities from Service cloud and then will create the Opportunity Import job in Eloqua and will upload the data to that particular opportunity import job, as result your Opportunities data form Service Cloud to Eloqua will be synched.

Below are the high level steps need to execute to Sync Opportunities in bulk from Service Cloud to Eloqua-

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Oracle Service Cloud to Eloqua Custom Object Replication using OIC !!!

In my previous blog I have focused on how Standard Business Object e.g. Contact can be replicated from Service Cloud to Eloqua.

Now, in this blog focused will be, how Custom Object can be replicated from Service Cloud to Eloqua.

Usecase:

Currently, Service Cloud Adapter only support 3 business object event processing through adapter 1) Contact 2) Incident and 3) Organisation.

If you need to process the event for any other objects, other that what listed above then you need follow the path of Custom Object, Custom Event, associate Custom Event to Custom Object etc.

In this example use-case, I will be creating a Degree Custom object which will hold the value of Contact’s degree information e.g. Degree Name, Degree Status, Email address etc and data will be replicated from Service Cloud to Eloqua whenever that degree object gets created.

Below are the high level steps needs to follow –

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Continue reading “Oracle Service Cloud to Eloqua Custom Object Replication using OIC !!!”

Oracle Service Cloud to Eloqua Contact Create/Update using OIC !

Recently, I have been worked for different use-case scenarios between Service Cloud to Eloqua Integration using OIC, hence thought to publish this blog to cover all those scenarios.

This is first in series which will use standard business Contact object data replication, there will be two more blogs, one covering Custom Object replication and another one will be importing data in bulk from Service Cloud to Eloqua.

Before, I start showing the steps how Contact Business Object data can be replicate from Service Cloud to Eloqua. I need to emphasis the important of Service Cloud Adapter and Eloqua Adapter.

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Media Capture using Oracle Visual Builder for Facial Recognition App

Recently I built a Facial Recognition Mobile App using Oracle Visual Builder having set up the Facial recognition APIs using Tensorflow taking some inspiration from FaceNet. As highlighted above the app does the following: record a video of your face and send it to the API that generates various images and classifies them based on the label we provide at runtime. And in turn, invoke another API that is going to train the machine learning model to update the dataset with the new images and label provided. These two APIs will build a facial recognition Database. Once I have this, I can capture the face and compare that with the dataset I have captured earlier in my Facial recognition Database to output if the face exists in our system.

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Why we must cede to our robot overlords (to do the dull stuff)

Can I get a show of hands – whose spine shudders at the sound of their own phone ringing? If your hand is up, chances are a component of your role (or role in days gone by… the scarring can be permanent) involves operations. Day or night, it’s that dread associated with wondering “What now?”. A few years back, enterprise started outsourcing the problem of supporting key business systems to 3rd party services, and while this reduced the quantityof calls, it only served to increase the quality – now when the phone rings at 3am, you know things are bad. Real bad.

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Getting started with OCI Traffic Management

Over the past week, Oracle has soft-launched a range of new services that leverage the capabilities of our Dyn investment to offer a significant enhancement to the native Edge management capabilities of our second generation cloud. These services include:

  • Traffic Management Steering Policies
  • Health Checks (Edge)
  • Web Application Firewall

I’ll reserve my discussion on the Web Application Firewall for a later post, but what I’d like to discuss today is Traffic Management, and how it can be leveraged to deploy, control and optimise globally dispersed application services for your Enterprise.

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Oracle Cloud Infrastructure OCI Gen-2 Cloud Security – Part V (Edge Security Services)

So far, I have discussed generic concepts, IAM, Networking and Key Management pertaining to OCI Gen-2 Cloud. In this part I am going to discuss the Edge Security Service that is available in Oracle Cloud Infrastructure OCI Gen-2 Cloud. OCI Edge Dyn Security services protect Applications and APIs in the multi-cloud environments.

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