As we roll out the Oracle Digital Assitant workshop across Australia and New Zeland over the course of the next few weeks, below are the instructions for the participants interested to try out the platform and build a Digital Assistant.
- If you have registered for the event, you would get an email to set up the password for your Oracle cloud account on the day of the workshop.
- Once you set up the password access Digital Assistant UI to start building your first Digital Assistant.
- Download the hands-on lab material from here that has detailed instructions on how to design and deploy a Digital Assistant.
Here are some interesting links that can compliment your learning process of the Oracle Digital Assitant or if you would like to re-visit them later.
Oracle Digital Assistant Channel: This playlist is dedicated to covering all the major features of Oracle Digital Assitant. You can watch in sequence for an end-to-end insight into Oracle Intelligent Bots, or dip into any video to learn about that features.
Additional Blogs that might help you in your Oracle Digital Assistant learning journey
Deep-dive real-world tips, techniques and samples on building skills with Digital Assistant Platform.
Boring FAQ to engaging Digital Assitant under 5 mins
Autonomous Digital Assistant to Human Agent seamless Handoff
Oracle Autonomous Digital Assistant: The new incarnation for conversation interfaces
Provisioning Autonomous Oracle Digital Assistant
Entities and Intents: crawling through Natural Language Processing
What if in the middle of the conversation the user changes mind?
Leave your comments here if you would need any more information on this topic.
Majority of the websites have FAQ pages, and they are always dull. If only you could convert your FAQ to something more tangible that solves the users need you could resolve customer frustration of finding the right information. Moreover, if that experience is more interactive, it leads to an engaging experience where you can contextualise the data and also execute the task on behalf of the customer. We can create this rich experience by making your traditional FAQ’s wrapped inside a chatbot.
In this article let’s have a look at how we can quickly convert FAQ Pages to a Bot in minutes. Oracle’s natural language understanding technology and QnA engine available in Digital Assistant platform can sift through the historical FAQ data and answer even sophisticated requests from your clients. Further, you can handover complex queries to your support as I discussed in an earlier article
Continue reading “Boring FAQ to engaging Digital Assitant under 5 mins”
Now we’re ready to create connections and integration from OIC. If you missed part 1, please go for Part 1 now. Also my colleague Carlos already wrote excellent blog, Teaching how to integrate Salesforce and Sale Cloud with Oracle Integration Cloud Service so you can look at how to configure outbound message from Salesforce.com and Salesforce Connection with Trigger from OIC.
Continue reading “PeopleSoft Integration using Oracle Integration Cloud – Part 2”
You’re invited to a unique workshop to experience Oracle’s world-class Autonomous Chatbot & Mobile Cloud Platform in action. Bring the team, as this applies to Business Managers, User Experience Managers, Developers and Architects alike.
This exciting session will include a business presentation, demonstration, and a hands-on workshop so you will leave knowing:
- How autonomous software can free up time for your employees to focus on high value tasks, by executing autonomously mundane tasks across your business.
- How your business can easily take advantage of AI to reduce inefficiencies and save time and money, whether it is about self-service for customers, employees or suppliers.
- How this unique Oracle autonomous strategy is transforming app development quickly.
Optional Hands-On Session – Autonomous Mobile Cloud Platform
Following the presentation we will run a mini hands-on workshop where you will experience how Oracle is approaching this innovative and transformative technology to help build the next generation mobile channel. You’ll experience the power of Chatbot, one of the most revolutionary technologies that leverages AI and delivers a 40-50% improvement in communication productivity in just a few weeks.
Please bring your Wi-Fi enabled laptop and mobile phone with you to take advantage of this session.
09:30am Workshop starts
10:30am Morning tea
12:00pm Workshop concludes with lunch
12:30pm – 3:00pm Optional hands-on session
Presenter: Vijay Kumar Yenne or Michael Scheelhardt
Event Locations & Registration:
BRISBANE – ORACLE OFFICE – Tuesday, 23 October
SYDNEY – ORACLE OFFICE – Thursday, 25 October
MELBOURNE – ORACLE OFFICE – Tuesday, 30 October
ADELAIDE – ORACLE OFFICE – Thursday, 22 November
AUCKLAND – ORACLE OFFICE – Thursday, 29 November
For more workshops: Oracle ANZ Live S2V Workshop Series