Manage Custom Fields in NetSuite using Oracle Integration Cloud NetSuite Adapter

Customization is essential part of any SaaS implementation to capture unique business needs. In NetSuite SaaS application also, there could be several use-cases where user might need to create a new Custom Object or add custom fields into existing Standard Object such as Contact, Account and Organization etc. In this blog I will be showing how can we add Custom fields e.g. Degree name and Passing Year etc. into existing NetSuite Contact object and can update the same field using Oracle Integration Cloud (OIC) NetSuite adapter.

Please Note: NetSuite Adapter handles the Custom fields in very different way in compare to other adapters. Due to NetSuite API limitation, OIC Adapters not able to discovers Custom fields created in NetSuite which could be concern to many Customers. However, Oracle NetSuite Integration Adapter provide a way to specify manually all those Custom fields using InternalId and ScriptId and assign associated values coming from Source System to those fields and that’s the core objective of writing this blog to show to reader how we can manually add and assign values to NetSuite Custom fields using OIC NetSuite Adapter. 

The use case scenarios –

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Below are the high level steps user need to perform to achieve outcome.

  • NetSuite – Create Custom Entity fields in NetSuite for Contact object
  • OIC – Create NetSuite Adapter connection as Target System
  • OIC – Create REST Connection as Source System
  • OIC- Workout Request Response Payload for REST Adapter Input
  • OIC – Create Integration, do mapping and Activate Integration
  • OIC – Test Integration using POSTMAN
  • NetSuite – Verify Contact object details

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Manage Custom Fields in Salesforce using Oracle Integration Salesforce Adapter !!!

Customisation is essential part of any SaaS implementation to capture unique business needs. In Salesforce SaaS application also, there could be several use-cases where user might need to create a new Custom Object or add custom fields into existing Standard Object such as Contact, Account and Organisation etc. In this blog I will be showing how can we add Custom fields e.g. Degree name, Passing Year etc. into existing Salesforce Contact object and can update the same field using Oracle Integration Cloud (OIC) Salesforce adapter. I will write another separate blog later where I can show how a completely new Custom Object can be created in Salesforce and updated through Oracle Integration Salesforce Adapter.

Before, I go into deep drive, just want to highlight the core objective of this blog to show Salesforce configuration and OIC Salesforce adapter configuration, I am assuming reader has already basis understanding of OIC product features such as Connection, Integration, mapping and deployment.

My colleague had already covered Salesforce Inbound and Outbound integration using Oracle Integration Cloud Salesforce Adapter. So, I might not be repeating few steps which already been covered in this blog. if you doing Salesforce Integration first time, then its recommended to review these blogs as well.

So let’s do deep dive now. Below are the high levels flow and steps which needs to be performed to achieve desired result.

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  • Create custom fields e.g. Degree Name and Passing year into Salesforce existing Contact Object
  • Create/Update Salesforce Connection in OIC
  • Create REST Adapter in OIC
  • Create Integration which maps Contact Object Custom Fields from Postman to Salesforce
  • Activate Integration
  • Trigger Integration using Postman
  • Verify Result In Salesforce

Continue reading “Manage Custom Fields in Salesforce using Oracle Integration Salesforce Adapter !!!”

Oracle Service Cloud to Eloqua – Bulk Opportunity Import using Service Cloud ROQL and OIC

I have already blogged two different integration pattern between Service Cloud to Eloqua.

This first integration pattern was using Standard Object e.g. Contact object, documented in this blog

The second integration pattern was using Custom Object e.g. Degree Object, documented in this blog.

Now, in this current blog, I am going to cover another integration pattern where bulk data can be imported from Service Cloud to Eloqua using Service Cloud ROQL statement.

In both my previous blogs, data was getting exchanged real time but one transaction at a time, but in this blog data will be transmitted from Service Cloud to Eloqua in bulk for Opportunity Business Object.

Continue reading “Oracle Service Cloud to Eloqua – Bulk Opportunity Import using Service Cloud ROQL and OIC”

Oracle Service Cloud to Eloqua Custom Object Replication using OIC

In my previous blog I have focused on how Standard Business Object e.g. Contact can be replicated from Service Cloud to Eloqua.

Now, in this blog focused will be, how Custom Object can be replicated from Service Cloud to Eloqua.

Continue reading “Oracle Service Cloud to Eloqua Custom Object Replication using OIC”

Oracle Service Cloud to Eloqua Contact Create/Update using OIC

Recently, I have been worked for different use-case scenarios between Service Cloud to Eloqua Integration using OIC, hence thought to publish this blog to cover all those scenarios.

This is first in series which will use standard business Contact object data replication, there will be two more blogs, one covering Custom Object replication and another one will be importing data in bulk from Service Cloud to Eloqua.

Before, I start showing the steps how Contact Business Object data can be replicate from Service Cloud to Eloqua. I need to emphasis the important of Service Cloud Adapter and Eloqua Adapter.

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Oracle Engagement Cloud Event Processing using Sales Cloud Adapter within Oracle Integration Cloud !!!

Recently, I been part of one POC where I have learned how we can consume Business Events from Oracle Engagement Cloud.

Oracle Engagement Cloud is a Software as a Service (SaaS) offering from Oracle which provides unified Sales and Service Capabilities, includes sales force automation to manage the full sales lifecycle including leads, accounts, contacts, opportunities, assets, activities, assessments, and forecasts. Leverage content on mobile, the web, and email applications etc.

Beneath the hood, there are several business object e.g. Account, Contact, Plan, Opportunity, service request etc. which form the data model to store data in back-end and exchange data with other systems.

In this blog, I will be simply demonstrating the prerequisite which are required to configure inside Oracle Engagement Cloud and OIC Sales Cloud Adapter configuration.

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Invoking HTTPS Service Request from Oracle API Platform

Oracle API Platform’s API Implementation has two service naming convention 1) API Request 2) Service Request.

API Request – is the endpoint to which users or applications send requests for your API.

Service Request – is the URL at which your back-end service receives requests.

In this blog we are going to discuss what are the additional configuration we need to done inside API Platform Gateway Server while invoking a HTTPS Service Request URL.

Since, its HTTPS URL obviously there is associated SSL cert with that URL which is signed by Certificate Authority.

Recently, I have been doing one POC where I was invoking a Service Request HTTPS URL but it was not working and later found out it’s because of associated SSL certificate was not configured in Weblogic JKS Keystore.

Before, I get into detailed solution, let me tell you bit more about problem. At very initial stage when I tried creating an API which is in-turn calling an HTTPS service request, it was failing while invoking that service from rest POSTMAN tool and was getting “Internal Server error” as per below snap.

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