I have already blogged two different integration pattern between Service Cloud to Eloqua.
This first integration pattern was using Standard Object e.g. Contact object, documented in this blog
The second integration pattern was using Custom Object e.g. Degree Object, documented in this blog.
Now, in this current blog, I am going to cover another integration pattern where bulk data can be imported from Service Cloud to Eloqua using Service Cloud ROQL statement.
In both my previous blogs, data was getting exchanged real time but one transaction at a time, but in this blog data will be transmitted from Service Cloud to Eloqua in bulk for Opportunity Business Object.
This could be one of useful use case wherein you run some marketing campaign recently, which resulted some of the opportunities in Service Cloud and in Marketing cloud you want to reassess campaign performance by looking opportunities data from Service Cloud. Hence, Opportunities data need to be synch with Eloqua in Bulk.
In this use case we will running scheduler integration which will trigger by its own in 10 minute interval and will first get the lists of all new and updated opportunities from Service cloud and then will create the Opportunity Import job in Eloqua and will upload the data to that particular opportunity import job, as result your Opportunities data form Service Cloud to Eloqua will be synched.
Below are the high level steps need to execute to Sync Opportunities in bulk from Service Cloud to Eloqua-
Continue reading “Oracle Service Cloud to Eloqua – Bulk Opportunity Import using Service Cloud ROQL and OIC !!!”
In my previous blog I have focused on how Standard Business Object e.g. Contact can be replicated from Service Cloud to Eloqua.
Now, in this blog focused will be, how Custom Object can be replicated from Service Cloud to Eloqua.
Currently, Service Cloud Adapter only support 3 business object event processing through adapter 1) Contact 2) Incident and 3) Organisation.
If you need to process the event for any other objects, other that what listed above then you need follow the path of Custom Object, Custom Event, associate Custom Event to Custom Object etc.
In this example use-case, I will be creating a Degree Custom object which will hold the value of Contact’s degree information e.g. Degree Name, Degree Status, Email address etc and data will be replicated from Service Cloud to Eloqua whenever that degree object gets created.
Below are the high level steps needs to follow –
Continue reading “Oracle Service Cloud to Eloqua Custom Object Replication using OIC !!!”
Recently, I have been worked for different use-case scenarios between Service Cloud to Eloqua Integration using OIC, hence thought to publish this blog to cover all those scenarios.
This is first in series which will use standard business Contact object data replication, there will be two more blogs, one covering Custom Object replication and another one will be importing data in bulk from Service Cloud to Eloqua.
Before, I start showing the steps how Contact Business Object data can be replicate from Service Cloud to Eloqua. I need to emphasis the important of Service Cloud Adapter and Eloqua Adapter.
Continue reading “Oracle Service Cloud to Eloqua Contact Create/Update using OIC !”
Recently, I been part of one POC where I have learned how we can consume Business Events from Oracle Engagement Cloud.
Oracle Engagement Cloud is a Software as a Service (SaaS) offering from Oracle which provides unified Sales and Service Capabilities, includes sales force automation to manage the full sales lifecycle including leads, accounts, contacts, opportunities, assets, activities, assessments, and forecasts. Leverage content on mobile, the web, and email applications etc.
Beneath the hood, there are several business object e.g. Account, Contact, Plan, Opportunity, service request etc. which form the data model to store data in back-end and exchange data with other systems.
In this blog, I will be simply demonstrating the prerequisite which are required to configure inside Oracle Engagement Cloud and OIC Sales Cloud Adapter configuration.
Continue reading “Oracle Engagement Cloud Event Processing using Sales Cloud Adapter within Oracle Integration Cloud !!!”
Oracle API Platform’s API Implementation has two service naming convention 1) API Request 2) Service Request.
API Request – is the endpoint to which users or applications send requests for your API.
Service Request – is the URL at which your back-end service receives requests.
In this blog we are going to discuss what are the additional configuration we need to done inside API Platform Gateway Server while invoking a HTTPS Service Request URL.
Since, its HTTPS URL obviously there is associated SSL cert with that URL which is signed by Certificate Authority.
Recently, I have been doing one POC where I was invoking a Service Request HTTPS URL but it was not working and later found out it’s because of associated SSL certificate was not configured in Weblogic JKS Keystore.
Before, I get into detailed solution, let me tell you bit more about problem. At very initial stage when I tried creating an API which is in-turn calling an HTTPS service request, it was failing while invoking that service from rest POSTMAN tool and was getting “Internal Server error” as per below snap.
Continue reading “Invoking HTTPS Service Request from Oracle API Platform”
Is Troubleshooting Important for you ? I hope, the answer is Yes. If that’s the case for you then first thing we need to know where to look for the detailed error message when something going wrong e.g. Gateway server not pooling API configuration from Management tier, while Invoking API end user getting “Internal Server Error”, “Resource not found” etc etc. There could be many types of error but often its hard to find out root cause of exact error.
Recently, I have created an API which was further calling and HTTPS endpoint. While, invoking that API I was getting error “Internal server error”, However, there was nowhere I could easily locate the details error about this problem. I had looked Managed server.log, ManagedServer.out, APICS EDR file and many other files but couldn’t find useful error message related to my error. Later, I found one log file “default.log” which helped me to get root cause of my error. Hence, I decided to compile a list of all logs files, their location and bit of description, so that next time when I hit the some issue, it could be much easier for me to find out root cause by looking relevant log file. This blogs definitely helps to reader as well if they got stuck with API Gateway Error.
Note: The path given in my explanation could be different than your environment but I hope you can very well workout your environment path after looking my sample PATH which I have mentioned in this blog. My base location of installation was “/u01/apics”, the rest PATH should be same in your environment.
Also, before enabling debug/trace severity make sure it’s impact on file size because some of the files start getting thousand of lines of logs once you enabled the debug/trace log severity.
So, here is my comprehensive logs files list, their location and bit of description which you won’t find in Oracle APICS documentation.
Continue reading “Oracle API Platform Gateway Log files Summary”
In one of my recent Event engagement, I was expected to provision 50+ users in Weblogic. Creating users in Weblogic is not cumbersome process, it’s fairly easy. However, when you need to do in bulk it can take hours.
So, I just came up with simple WLST script which take an configuration file as input which contains all the server credentials required to make connectivity and list of users, description and group name etc and create and delete users in Weblogic.
Note: I have tested this script in Weblogic 22.214.171.124 but it should work in all Weblogic version as long as the beans which I have used inside python not been change in particular Weblogic Version.
This is configuration file which keep server credentials and all users name along with description, group and password.
Continue reading “Create and Delete Users in Weblogic using WLST Script”