Building a Multi-Lingual Bot on the Oracle Chatbot Platform

Building a Multi-Lingual Bot on the Oracle Chatbot Platform

First things first, if you are new to building Chatbot using the Oracle Cloud Platform, here are some quick videos to get you started on the platform and its capabilities. There is also an online MOOC (Massive Open Online Course) available on how to build your first BOT using the Oracle Platform and access the Bot through Facebook Channel.
Now that we understand how to build a bot let’s turn the Bot that can recognise the input from the end user conversing in his/her own language and respond accordingly.

The Bot platform allows you to bring your own translation keys (Google / Bing) and the Bot can be configured to detect the language. The bot further converts the user input to English, intent recognition by the NLP engine kicks off, based on the dialogue flow the bot structures the response in English which is again translated back into the language in which the question was asked by the user.

Let’s see that this in action :

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Teaching How to get Microservices to Consume Oracle Autonomous Transaction Processing Database (ATP)

A few days ago, we published an article that shows how to provision and connect to Oracle Autonomous Transaction Processing Database (ATP). Based on this, we got multiple requests to also demonstrate how to extend the connection to the Autonomous DB, not only from SQL Developer, but also from polyglot microservices.

In this blog, we are going to take a step forward and create a simple “Hello World” NodeJS application that exposes some REST APIs that push and pull data using an Oracle Autonomous DB. The idea is to give you all knowledge required, to be start building your own microservices, consuming data from Autonomous DB.

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Building a Smart Contract with Oracle Blockchain Cloud Service @ #WinterHack2018

Last weekend, I was at the Code Network Winter Hackathon event in Brisbane – https://codenetwork.co/winter-hackathon-2018/. I was there as a sponsor, workshop presenter, mentor and just a general supporter. As such there was some down-time between different activities. So, what a great time to sit down and work on something that I have no idea about (technically) – #Blockchain and Hyperledger. So, as a normal person does – I went searching for relevant content to help. Here’s a couple of the searches that I did.

Unfortunately, through many different searches and reading lots of things it became apparent that I didn’t know much and there was lots to learn. There seemed to a massive amount information that looked great. There was content that talked about what a Blockchain is. There was content that talked about the business use cases and examples of why you use a Blockchain technology. There was code that built a Blockchain. I found plenty smart contract examples on github. I learnt more about what I needed to know but it didn’t get me to the place that I wanted to be.

So – how do I develop and play with a Smart Contract?

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Teaching How to Provision Oracle Autonomous API Platform and API Gateway

Oracle is adding a secret recipe to all their Cloud Services with a nice touch of Machine Learning. This makes it possible to have the new series of “Autonomous” Cloud Services that are self-driving, self-healing and self-securing. Stay tuned, because we are going to keep listening a lot about them.

In this blog I am going to show you how to provision an Autonomous API Platform environment and then provision and register an API Gateway, running on a separate Oracle Linux VM on IaaS.

This is a graphical view of what I will be doing in this blog:

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Invoking HTTPS Service Request from Oracle API Platform

Oracle API Platform’s API Implementation has two service naming convention 1) API Request 2) Service Request.

API Request – is the endpoint to which users or applications send requests for your API.

Service Request – is the URL at which your back-end service receives requests.

In this blog we are going to discuss what are the additional configuration we need to done inside API Platform Gateway Server while invoking a HTTPS Service Request URL.

Since, its HTTPS URL obviously there is associated SSL cert with that URL which is signed by Certificate Authority.

Recently, I have been doing one POC where I was invoking a Service Request HTTPS URL but it was not working and later found out it’s because of associated SSL certificate was not configured in Weblogic JKS Keystore.

Before, I get into detailed solution, let me tell you bit more about problem. At very initial stage when I tried creating an API which is in-turn calling an HTTPS service request, it was failing while invoking that service from rest POSTMAN tool and was getting “Internal Server error” as per below snap.

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Oracle API Platform Gateway Log files Summary

Is Troubleshooting Important for you ? I hope, the answer is Yes. If that’s the case for you then first thing we need to know where to look for the detailed error message when something going wrong e.g. Gateway server not pooling API configuration from Management tier, while Invoking API end user getting “Internal Server Error”, “Resource not found” etc etc. There could be many types of error but often its hard to find out root cause of exact error.

Recently, I have created an API which was further calling and HTTPS endpoint. While, invoking that API I was getting error “Internal server error”, However, there was nowhere I could easily locate the details error about this problem. I had looked Managed server.log, ManagedServer.out, APICS EDR file and many other files but couldn’t find useful error message related to my error. Later, I found one log file “default.log” which helped me to get root cause of my error. Hence, I decided to compile a list of all logs files, their location and bit of description, so that next time when I hit the some issue, it could be much easier for me to find out root cause by looking relevant log file. This blogs definitely helps to reader as well if they got stuck with API Gateway Error.

Note: The path given in my explanation could be different than your environment but I hope you can very well workout your environment path after looking my sample PATH which I have mentioned in this blog. My base location of installation was “/u01/apics”, the rest PATH should be same in your environment.

Also, before enabling debug/trace severity make sure it’s impact on file size because some of the files start getting thousand of lines of logs once you enabled the debug/trace log severity.

So, here is my comprehensive logs files list, their location and bit of description which you won’t find in Oracle APICS documentation.

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Creating Custom Policies for Oracle API Platform Cloud Service

Much has been written on RedThunder.blog about the Oracle API Platform Cloud Service. In this blog, I am going to get into the advanced topic of Custom Policies. You would start exploring this area when the built-in policies do not cover your use case. The power and ease of implementing Custom Policies, I believe, is a killer value proposition of this platform.

Before we proceed, it would helpful to understand the backend technology of what the API Platform is built on. API Platform built-on the heritage of the sturdy and scalable WebLogic server.

There are 3 components:

  • Management Portal – Used to create and manage APIs. This is an application hosted in WebLogic server, utilising WebLogic for clustering and scaling. Oracle hosts and manages this in our Public Cloud and automates the whole installation process, so you just have a make a few clicks to provision it. The Management Portal is the brains of the API Platform, registering Gateways and deploying and publishing APIs to the Gateways and Developer Portal. You can access all its functions through REST API.
  • Gateway Node – Holds the run-time of the API. This is based on the Oracle Communications Service Gatekeeper (OCSG) from our telco-grade suite of products. Built-on WebLogic, the Gateway Nodes can be installed on any platform on-premise or in the Cloud (e.g. Amazon, Azure, Oracle). It is packaged as a zip file downloaded from the Management Portal itself. Once installed, the Gateway calls home to the Management Server to register itself. It pulls APIs and the policies associated with it from the Cloud once they are deployed. Gateways forms a logical cluster for HA purposes, so you deploy once and the APIs propagate to all the nodes in the cluster.

The Gateway Install zip also hosts the necessary code nuggets for customisation.

  • Developer Portal – Used for developers to review documentation and subscribe to APIs. Also an application, this is by default hosted in the same WebLogic Server as the Management Portal. If you wish to run another Developer Portal, let’s say on-premise or customise it, you can extract the Developer Portal war from the Gateway Server install zip and host it in another WebLogic server.

Now coming to Custom Policies, they are essentially Java-code packaged as war files. The Gateway Install zip holds the code nuggets necessary to generate a Policy Stub. It also holds the necessary libraries aka Policy SDK (matching the version of the Gateway server) to compile against.

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