Recently, I been part of one POC where I have learned how we can consume Business Events from Oracle Engagement Cloud.
Oracle Engagement Cloud is a Software as a Service (SaaS) offering from Oracle which provides unified Sales and Service Capabilities, includes sales force automation to manage the full sales lifecycle including leads, accounts, contacts, opportunities, assets, activities, assessments, and forecasts. Leverage content on mobile, the web, and email applications etc.
Beneath the hood, there are several business object e.g. Account, Contact, Plan, Opportunity, service request etc. which form the data model to store data in back-end and exchange data with other systems.
In this blog, I will be simply demonstrating the prerequisite which are required to configure inside Oracle Engagement Cloud and OIC Sales Cloud Adapter configuration.